// PRINTMATRIX POLICIES
Artwork & Design Submission Policy
1. Permission to use artwork
Only submit designs, logos, images, names or other material you own or are authorized to reproduce. You are responsible for obtaining required permissions. PrintMatrix may request proof of authorization or refuse a request.
2. Files and production suitability
Artwork may need adjustments for print resolution, colour conversion, engraving or 3D fabrication. PrintMatrix will identify material changes or extra design charges for approval where appropriate. Uploaded files should not contain malware or confidential information unrelated to the order.
3. Proofs and accuracy
Review proofs for spelling, placement, dimensions and other details. Production begins according to the agreed approval process. PrintMatrix remains responsible for errors it makes in producing an approved specification, subject to applicable law.
4. Rights and portfolio use
You retain rights in your original submitted artwork. PrintMatrix receives only the limited rights needed to quote and fulfil your order. We will seek separate permission before using identifiable customer artwork, logos or finished custom projects in our portfolio or advertising.
5. Prohibited content
We may decline unlawful, infringing, threatening or otherwise inappropriate requests, including items that cannot be manufactured safely or legally.
Questions about this policy? Email info@printmatrix.ca.